Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...responsibilities. You will team up with other engineers and designers from various disciplines involved in the design of new nuclear facilities, nuclear plant betterment, and associated modifications. As an Entry-Level Structural Engineer, you will have the ability to...
...Position Title: Construction Laborer Location: Duluth, MN Salary Interval: Union Scale Pay_Range: N/A Application Instructions: All applicants must apply online. Please use the Apply Now button above to begin the application process. Follow the prompts...
...students and referral partners we serve. As a work-from-home Customer Service Representative at TAG CYBER, you'll be TAG CYBER front-line team member who's focused on helping guide... ...service experience preferably email/chat/text experience Strong work ethic with proven...
...Position Description: The school Custodian plays an essential role in maintaining the building and physical plant, and supporting a learning environment that promotes health, attitude and pride of students. In addition to regular building maintenance functions, the...
...we can continue to serve and impact our local community, through the commitment to Do The Most Good at our Main/Phoenix Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer...