Hotel Front Desk Receptionist Job at Best Western Plus Hudson, Hudson, CO

ZS83b3ZYejRYcUtXeW84ZkdJMnFaQ0E0cUE9PQ==
  • Best Western Plus Hudson
  • Hudson, CO

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities:

  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Mitigate customer complaints as needed
Qualifications:
  • Must have graduated high school, received a GED or equivalent
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • Comfortable taking telephone calls and mitigating stressful situations
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • 1+ year of hotel industry experience or related job preferred
About Company: The Best Western Plus Hudson Hotel & Suites is located 30 minutes from Denver International Airport and 10 minutes from Platte Valley Medical Center. We are located in Hudson and close to Brighton, Fort Lupton, and Keenesburg with Love’s® Travel Stop next door. As a team, we strive to offer the best lodging facility, with the friendliest staff in a family atmosphere. We take care of our guests as if they were our best friends and/or family members.

Job Tags

Work at office,

Similar Jobs

JCPenney

General Manager in Training Job at JCPenney

 ...life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during... 

KLM Careers

Aerospace Chief Engineer Job at KLM Careers

 ...The Aerospace Chief Engineer role involves leading research, planning, and design initiatives for mechanical and electromechanical aerospace products. You will oversee the fabrication, operation, application, and repair of aerospace components while ensuring compliance... 

Hyatt

Security Officer (primarily 3:00-11:30pm) Job at Hyatt

 ....S. Capitol building. Not only will you be part of this great hotel team, you will also be part of a company that is one of Fortune...  ...Best Companies to Work For, for several years running! The Security Officer is responsible for the safety and security of the hotel... 

U.S. Army

Unmanned Aircraft System Operator (15W) Job at U.S. Army

 ...air reconnaissance specialist, integral to providing the ground force with information about enemy forces and battle areas. Youll train and utilize specialized skills to conduct air reconnaissance, surveillance, targeting, and acquisition missions. Testing & Certifications... 

St. Anthony Health & Rehabilitation

Director of Culinary Services Job at St. Anthony Health & Rehabilitation

 ...call home. You will be responsible for providing unparalleled service to our residents. Licensing/Certifications: Certified Dietary Manager (CDM) Certified Food Protection Manager (CFPM). The Director of Culinary Services manages the culinary department and staff and...