Job Description

Muir Station Smiles in Martinez, CA is a dedicated dental practice committed to providing quality care in a friendly and compassionate environment. Our team is composed of passionate professionals who strive to enhance the dental experience for our patients through excellent service and teamwork.

We are seeking a motivated and detail-oriented Assistant Office Manager to join our dental team. The ideal candidate will play a key role in supporting the Office Manager in daily operations, improving office efficiency, and delivering excellent customer service to our patients. If you are organized, proactive, and have a passion for the dental field, we want to hear from you!

Schedule

• This is a full-time position
  • Monday-Friday
  • 2 Saturdays per month

Benefits

• Competitive pay with a bonus incentive plan
• Comprehensive health insurance covering medical, dental and vision
• 401(k) retirement plan
• Paid time off and holidays
• Complimentary and discounted orthodontic treatment for yourself and immediate family members

Key Responsibilities:

• Assist with the day-to-day operations of the front office, ensuring a smooth patient flow and efficient administrative processes.
• Support scheduling, billing, insurance verification, and patient communications.
• Provide training and guidance to front office staff; serve as a backup when needed.
• Assist in preparing staff schedules, monitoring attendance, and maintaining adequate coverage.
• Maintain patient records, ensure accurate data entry, and safeguard HIPAA compliance.
• Handle patient inquiries, concerns, and complaints with professionalism and care.
• Support the Office Manager in implementing office policies, procedures, and quality standards.
• Assist with accounts receivable follow-up and collections processes.
• Monitor office supply levels and coordinate ordering.
• Run and review daily reports; support office performance goals and KPIs.
• Step in to cover the Office Manager when absent, ensuring continuity of leadership and operations.

Qualifications

• 2+ years of experience in a dental office setting; prior leadership or supervisory experience preferred.
• Strong understanding of dental terminology, insurance processes, and dental software
• Excellent organizational and time management skills.
• Professional, positive, and team-oriented attitude.
• Strong interpersonal and communication skills.
• Ability to multitask and adapt in a fast-paced environment.
• High school diploma or equivalent; additional training or certifications in dental office management a plus.

EEO Statement

Muir Station Smiles is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.

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